• Any Postal Service
• Domestic or Courier Services
• Hand or personal delivery

Package Examples

• CD's, Books, Clothes
• Catalogue / Mail order merchandise
• Parts and replacements
• Product samples
• Retail Purchases
• Electronic Items, Computers, Accessories, etc…

• Hazardous materials, cash, perishables, negotiable securities, animal skins, firearms, aerosol cans, perfumes etc.

• Dimensional weight or actual weight (whichever is greater) may be charged
• Dimensional weight calculations (measurements must be in inches) [Length x Width x Height) / 166]
• Maximum weight allowed is 150 lbs per piece (unlimited pieces)
• C.O.D. shipments will be refused
• Ezone is not liable for damage or loss of items while handled by overseas Postal and Courier authorities
• Persons may share the service, however ALL names MUST be given/entered into the client information.
• One person will be responsible for all charges and delivery is made to only one address

Dutiable Shipments

• A commercial invoice (or any invoice), regardless of the value must accompany all non-document shipments. A delay may occur, pending receipt of proper documentation.
• Customer's shipments consisting of printed material such as books, posters, documents, etc., will be cleared automatically as "Non Trade". N.B. Stationary items such as receipt books, calendars, invitations, cheques, etc. would be considered as “Dutiable”.
• “Non Trade” would be subject to Customs Service Charge of 1% on Cost, Insurance and Freight (C.I.F) only.
• Duty paid on "Non-Trade" shipments (on your behalf) is C.O.D. ONLY.
• Customs & Excise request that a "Formal Entry" be done for "Trade" shipments that are "Dutiable"; therefore you will receive the necessary documentation for clearance in these instances.